Terms of service


The user navigating in thisarea accesses Kozmo Laze, accessible through the url: www.kozmolaze.com. The navigation and transmission of a purchase order on the site implies the acceptance of the Conditions of Sale and the Data Protection Policies adopted by the site indicated therein. These conditions govern the sale and supply of products from Kozmo Laze to the user. The user is invited to download and print a copy of the purchase form and these General Conditions of Sale whose terms Kozmo Laze reserves the right to modify unilaterally and without prior notice. The user is required, before accessing the products provided by the site, to read these General Conditions of Sale which are generally and unequivocally accepted at the time of purchase. These General Conditions of Sale apply to the sale of products with exclusive reference to purchases made on the site in accordance with the provisions of the Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree no. 70/03) by Plustorm s.r.l.s. based in Via Federico Cesi 54, 00193 Rome. VAT number: 14970861002 regulating the offer, forwarding and acceptance of purchase orders of products on Kozmo Laze. They do not, however, regulate the provision of services or the sale of products by subjects other than the seller who are present on the same site through links, banners or other hyperlinks.

To conclude the purchase contract, it will be necessary to fill in the form in electronic format and send it following the relative instructions. It contains the reference to the General Conditions of Sale, the images of each product and its price, the means of payment, the methods of delivery of the purchased products and the related shipping costs, a reference to the conditions for the exercise of the right of withdrawal; methods and times of return of the purchased products. There is no commitment between Kozmo Laze and the user until Kozmo Laze sends a confirmation email for receipt and acceptance of the order. Kozmo Laze has the right to withdraw from any commitment in the event of obvious errors or inaccuracies concerning the goods or orders that appear on the website www.kozmolaze.com


The availability of the products refers to the actual availability at the time the buyer places the order. This availability must in any case be considered purely indicative because, as a result of the simultaneous presence on the site of several users, the products could be sold to other customers before confirming the order. Even after sending the order confirmation email, there may be cases of partial or total unavailability of the goods. In this case, the order will be automatically corrected with the elimination of the unavailable product and the buyer will be immediately informed by email.The prices of the site are inclusive of VAT and do not include shipping costs. Prices may change at any time. The changes do not affect orders for which an order confirmation has already been sent. The price of the products will be the one indicated from time to time on the site, unless there is a clear error. In case of error, Kozmo Laze will notify the buyer as soon as possible, allowing the confirmation of the order at the right amount or cancellation. In any case, Kozmo Laze will not be obliged to provide what has been sold at the incorrectly indicated lower price.


Products ordered on www.kozmolaze.com  can be paid through the following options:

    Credit Cards: Visa, Mastercard, Amex, Diners Club Paypal: ordini@kozmolaze.com Flag Kozmo Laze will ship the ordered products to the address indicated by the user during the order confirmation. For the Italian territory, the delivery is made free of charge for a minimum order of 75 euros, generally within 2-4 working days, or, if no delivery date is specified, within the deadline estimated at the time of selection of the delivery method. For European Union countries the delivery will be made in 5-10 working days, and in any case, within a maximum period of thirty days. Check the shipping cost for each country. In non-EU territories delivery will take approximately 15-30 working days. Check the shipping cost for each country. Check the shipping cost for each country. If delivery is not possible, the order will be sent to the warehouse. In this case, a notice will specify where the order is located and how to agree on a new delivery. If the delivery cannot take place for reasons not attributable to us after thirty days from the date on which the order is available for delivery, we will assume that you intend to terminate the contract. Transport resulting from the termination of the contract may have additional costs that will be borne by the buyer. RESPONSIBILITY: Ownership of the products is deemed to have been acquired upon receipt of full payment of all amounts due in respect of the same, including shipping costs, or upon delivery if this occurs at a later date. Kozmo Laze assumes no responsibility for any malfunctions not attributable to itself, will not be responsible for any direct and indirect damages and/or losses deriving from the incorrect execution of the contract for any reason, the user being entitled only to the full refund of the price paid. Kozmo Laze is also not responsible for any fraudulent and illegal use by third parties of credit cards, checks and other means of payment, when paying for the products purchased. RIGHT OF WITHDRAWAL: In accordance with the legal provisions in force, the buyer has the right to withdraw from the purchase without any penalty and without specifying the reason, within the period of 14 days pursuant to art. 57 of Legislative Decree 206/2005 starting from the date of receipt of the products. In the case of multiple purchases made by the buyer with a single order and delivered separately, the term of 14 days starts from the date of receipt of the last product. The user who intends to exercise the right of withdrawal of the purchase can do so by accessing the section: "Contacts" on the Kozmo Laze website with the creation of a file. The user may also send an email, indicating the order number and its name, to the following email address: ordini@kozmolaze.com The goods to be returned must be sent to: KOZMO LAZE Via Federico Cesi, 54 00193 – Rome, Italy The goods must be returned intact, in the original packaging, complete in all its parts and complete with the attached tax documentation. Without prejudice to the right to verify compliance with the above, the site will refund the amount of the products subject to withdrawal within a maximum period of 28 days. As provided for by art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, the site may suspend the refund until the goods are received or until the buyer has demonstrated that he has returned the goods. The site will make the refund using the same means of payment chosen by the buyer during the purchase. In the case of payment made by cash on delivery, and if the buyer intends to exercise his right of withdrawal, he must provide the bank details: IBAN, SWIFT and BIC necessary to make the refund. COMPETENT COURT: All contracts concluded with Kozmo Laze and these General Conditions of Sale are governed by Italian law. Consequently, the interpretation, execution and termination of the General Conditions of Sale are subject exclusively to Italian law. Any disputes will be the responsibility of the competent Italian Court of the Court of Rome.